BDG Win - Privacy Policy

Information We Collect

Personal Information You Provide

When you register or interact with BDG Win at bdgwinplay.in.net, we may collect the following personal information:

• Full name and date of birth
• Email address and mobile number
• Government-issued identity documents (for KYC verification, where required by applicable Indian law)
• Payment and transaction details, including UPI IDs, bank account numbers, or wallet identifiers
• Username, password (stored in hashed form), and account preferences

Information Collected Automatically

When you access our platform, certain technical data is collected automatically, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, and clickstream data
• Cookies, local storage identifiers, and similar tracking technologies

Information From Third Parties

We may receive information about you from payment processors, identity verification providers, and fraud-prevention services that we engage to operate BDG Win securely and in compliance with applicable regulations.

How We Use Your Information

Providing and Operating the Service

We use your personal information to create and manage your BDG Win account, process deposits and withdrawals, verify your identity as required under Indian anti-money-laundering rules, and deliver the gaming experience available at bdgwinplay.in.net.

Security and Fraud Prevention

Your data is used to detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other illegal or prohibited activities. This includes automated risk-scoring and, where necessary, manual review by our compliance team.

Legal and Regulatory Compliance

We process and retain certain personal data to meet obligations under the Information Technology Act 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and any other applicable Indian or state-level legislation. Where the law requires us to retain records for a specified period, we will do so even if you have closed your account.

Communications

We may send you transactional messages (such as deposit confirmations and withdrawal notices), security alerts, and, where you have opted in, promotional communications about offers and new features on BDG Win. You may withdraw consent to marketing messages at any time through your account settings or by using the unsubscribe link in any promotional email.

Analytics and Service Improvement

Aggregated and anonymised usage data helps us understand how players interact with BDG Win, fix bugs, improve performance, and develop new features. This data does not identify you individually.

Legal Basis for Processing

We process your personal data on the following bases: (a) performance of the contract between you and BDG Win; (b) compliance with a legal obligation; (c) our legitimate interests in operating a secure, fraud-free platform; and (d) your consent, where we have obtained it for a specific purpose.

Your Rights

Access and Correction

You have the right to request a copy of the personal data we hold about you and to ask us to correct any information that is inaccurate or incomplete. Requests will be processed within 30 days, subject to identity verification.

Deletion

You may request that we delete your personal data. We will honour such requests where there is no overriding legal obligation requiring us to retain the data (for example, financial records we are required to keep under Indian law). Where deletion is not possible in full, we will inform you of the reason and the data that must be retained.

Restriction and Objection

You may ask us to restrict processing of your data in certain circumstances, for example while a correction request is being assessed. You may also object to processing based on our legitimate interests, and we will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

Data Portability

Where technically feasible and permitted by law, you may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.

Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before the withdrawal.

How to Exercise Your Rights

To exercise any of the rights listed above, please contact us using the details in the Contact Us section below. We may ask you to verify your identity before processing your request. We will not charge a fee for reasonable requests; however, we reserve the right to charge an administrative fee or decline manifestly unfounded or excessive requests as permitted by applicable law.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact the BDG Win privacy team:

Email: [email protected]

We aim to respond to all privacy-related enquiries within 7 business days.